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Updates from Indigenous Services Canada

Help Phone Lines, Chat Lines and Counselling
The following phone, chat line, and counselling services are available to students and adults who may require more direct support with issues of mental health and wellness as a result of the pandemic.
KUU-US Crisis Line Society operates a 24 hour provincial Indigenous crisis line for Adults/Elders (250-723-4050), Child/Youth (250-723-2040), Toll-Free Line (1-800-588-8717)
Kids Help Phone (1-800-668-6868) is a national support service, offering professional counselling, information, referrals, and volunteer-led, text based support to young people.
Kelty Mental Health Resource Centre at BC Children's Hospital provides resources and information for people working in the school community including educators, counsellors, administrators, and support staff.
Here2Talk is a new program providing post-secondary students with free, confidential, single-session services by app, phone or online chat, 24 hours a day, seven days a week.
Hope for Wellness Helpline- On-Line Chat Counseling Service (Toll-free:1-855-242-3310) offers immediate mental health counselling and crisis intervention through a dedicated helpline as well as an online chat platform.


Service Canada

Ready to Help

Please access our many online services at:

If you require assistance accessing services, please complete an online request at:

A service Canada office will contact you within 2 business days.

if you do not have access to the internet and require assistance accessing services, please contact us at:


Follow the infection prevention and control guidance provided by the public Health Agency of Canada available at"


If you experience these symptoms, please contact your health care provider or your local public health unit. 


Medical equipment, prescriptions, and over the counter medications

All doctors are conducting telephone appointments and you can request your prescription be faxed to OTCbag.ca and they can deliver the above items. The toll free number is 1-800-439-7064 The fax number is 250-483-6448. You will have to provide your mailing address and status card number over the phone.

Income and Disability assistance outside of FN community through MSDPR

Due to COVID-19, new emergency measures are in place to ensure that people on income or disability assistance and low-income seniors, do not encounter additional barriers. If you are not receiving federal Employment Insurance (EI) or the Canada Emergency Response Benefit (CERB) and are on:

Income Assistance, Disability Assistance, Comforts Allowance, BC Senior's Supplement

You will automatically receive a $300 supplement on your cheques issued in April, May, and June. No action is required on your part.

If you are receiving federal EI or the CERB and receiving:

Income Assistance or Disability Assistance you will not be eligible for the $300 supplement.

CERB and EI are temporarily exempt, meaning they will have no effect on your regular Income Assistance or Disability Assistance.

BC Bus Pass Program

If you are on Disability Assistance and receiving the BC Bus Pass:There is a current province-wide suspension of BC Transit and Translink bus faresYou will automatically receive the $52 Transportation Supplement on your cheque starting in AprilThis will continue for as long as BC Transit and Translink are suspending fares

BC Rent Banks

Interest free loan to help pay your rent. Available in urban centres only so if your FN is located in a rent bank area you can apply.

https://bcrentbank.ca/locations/   info@bcrentbank.ca | (604) 877-8453

Sysco and Co-op

Bulk food delivery for food hampers

(855) 450-3069 or info@corp.sysco.ca

250-725-3225 www.tofinocoop.com